Privacy Policy
Section 1 – Collection of Information When you make a purchase on Lunar Thread, we gather the personal information you provide, including your name, address, and email, to complete transactions. While you browse our site, we automatically receive your device's IP address and browser details to help manage and maintain our services. With your consent, we may also send you email updates about our store, products, and promotions.
Section 2 – Consent Providing Consent By submitting personal information to place an order, verify payment, arrange delivery, or process a return, you consent to its use for these specific purposes. If we need to use your data for other reasons, such as marketing, we will request your explicit permission or provide the option to opt out.
Withdrawing Consent You may revoke your consent at any time by contacting us at support@lunarthread.com. This will stop any further use or disclosure of your information.
Section 3 – Disclosure of Information We may disclose your personal information when required by law or in cases where you violate our Terms of Service.
Section 4 – Shopify Platform Lunar Thread is hosted on Shopify Inc., which provides the e-commerce infrastructure that allows us to sell products and services. Your data is stored securely on Shopify's servers, with sensitive payment information encrypted in line with PCI-DSS standards. Transaction details are retained only as long as necessary to complete purchases and are then removed.
PCI-DSS requirements help ensure the secure processing of credit card information in our shop and with our service providers. You can also find more information in the Shopify Terms and Conditions (https://www.shopify.com/legal/terms) or the Privacy Policy (https://www.shopify.com/legal/privacy).
Section 5 – Third-Party Services We use third-party service providers to help deliver certain features, such as payment processing. These providers may have their own privacy policies and could operate in other countries, meaning your information could be subject to foreign regulations. Please review their policies to understand how your data is handled. Once you leave our site or are redirected, our privacy practices no longer apply.
Links Clicking links on our site may take you to external websites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.
Google Analytics We use Google Analytics to analyze website traffic and user behavior.
Section 6 – Security Measures We implement industry-standard practices to protect your information against unauthorized access, misuse, or loss. Credit card data is encrypted using SSL and stored with AES-256 encryption. While no online system can be completely secure, we follow all PCI-DSS requirements and accepted standards to safeguard your information.
Section 7 – Cookies Our website uses Cookies to enhance user experience, track interactions, and remember preferences. Third parties may also place Cookies to provide personalized content or advertising. For details, see Shopify's Cookie Policy (https://www.shopify.com/legal/cookies).
Managing Cookies You can configure your browser to block or delete Cookies, though some features may not function correctly if you do. Our cookie banner also allows you to manage preferences.
Section 8 – Policy Updates We may revise this Privacy Policy periodically. Updates take effect immediately upon posting. Significant changes will be highlighted here so you can understand what data is collected, how it is used, and when it may be shared. If Lunar Thread merges or is acquired, your information may be transferred to the new owner to continue providing services and products.